Wednesday, June 4, 2014

On healthcare and finding happiness in Chinese hospitals


I sat in my doctor’s office for more than 3 hours today, dividing my time between seeing her or a nurse, having tests, and (mostly) waiting.  I’m one of the lucky ones.  Most Chinese people in most Chinese hospitals queue up for hours and hope to get a couple minutes with their actual doctor.  [When my assistant takes time from work to take her son for his shots, she has to ask for the whole day off.]  Over the span of my morning, I sat down with mine for 3 separate chats, each lasting about 5-10 minutes.  I get this special treatment because I pay extra for essentially privatized care in the “VIP ward” of the hospital where I will be having my baby.  Moreover, today was an exception.  Some of my visits have been as short as 30-60 minutes.



Living overseas has proven to be exactly what I’d hoped for: a cultural education, a humbling experience, and an opening of the eyes.  I’ve mentioned before that this is truer now that we’re going through the process of having a baby in China.  The irony that we are having our second child in the country famous for it’s one-child policy is not lost on us.  But as with everything, our experience and those national policies are positive AND negative, complicated and full of gray areas.  If you think what you know is “better,” then throw those assumptions and arrogance out the window, my friend. 



I attempted to take pictures today at the hospital, anticipating a blog coming from my reflections and my time this morning.  None of them came out or represented the experience completely enough and I eventually gave up.  It’s hard seeing things from your eyes and your perspectives.  I try to imagine how you would view what I see, most of which is already “normal” in my mind. 



The hospital is crowded; there are lines everywhere.  Each clinic and test type is separate- with it’s own packed-in-like-sardines lines and people everywhere.   [If you aren’t touching the person in front of you, you may as well ask people to cut in front of you!]  There’s a central atrium with escalators on each side… making it feel more like a shopping mall, at times, than a hospital.  It doesn’t have that sterilized scent and it’s not silent or foreboding.  The neighborhood surrounding the hospital isn’t dotted with pharmacies, the way it would be in the US, or even in Turkey.  Instead, every shop door on each block of the hospital is restaurants and noodle shops.  I wonder if that’s what I’ll ask Pete to bring me to eat once we’re in recovery…



In many ways, I prefer Chinese hospitals to those in the US.  I like that it doesn’t have that “dead” feeling that many of us dread about hospitals in the States.  I like that you see healthy people everywhere and there is a bustling energy that is non-existent in the hallowed halls and waiting rooms of the US.  I like that the hospitals here are both clinics for day-to-day procedures and visits like vaccinations, complaints of the flu, and blood tests.  It feels less… dire, less severe than the emergencies and despair that I associate American hospitals with.  I generally trust the medical expertise of the professionals I'm seeing and it's amazingly affordable compared to the insanity of American healthcare costs.



Of course, it also drives me mad.  The crowds are incessant, the noise is overwhelming, and the lines are exhausting (especially at 39 weeks pregnant).  More importantly, I’m still stifled under the cultural differences of care and bed manner here as compared to the West.  When I share my thoughts and experiences with my Chinese colleagues at school, we both clearly marvel at one another’s expectations and cultural mores.  The idea of the patient-doctor relationship, in terms of friendliness, understanding psychology, explaining procedures, and asking questions is all very different.  I see a different nurse nearly every time I go to my doctor and they all regularly say things outright that would never be said in the US because they are upsetting, considered rude, or might confuse a patient.  I’m learning to practice keeping calm and to trust my body and what I’m feeling; I no longer overreact or cry when the unexpected occurs.



This is neither a rant nor a rave about the Chinese healthcare system.  It’s neither better nor worse than what I have experienced in the US or in Turkey.  When I compare notes with my British or Canadian colleagues, I’m not convinced anyone of these countries has gotten it “right” yet.  Lines are a problem in one place; costs are an issue in others.  American healthcare has got some things I love and some things I hate.  I know many of my expat colleagues feel the same about their systems in the Netherlands, or in Ireland, or in Hong Kong. 



The good news is that our little baby and I are healthy as we approach the final week(s) of this pregnancy.  He’s hanging out and showing no signs of exiting anytime soon and I’m learning, day by day, to be okay with that until he does arrive.  In the mean time, I’m also focusing on being more flexible (with time), adjusting my expectations (of others), and controlling my own needs to… well… be in control all the time. Lessons learned in a Chinese hospital-- who would have thought?!